BOLERO Suites respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how information may be collected, used, stored, and protected when you visit the BOLERO Suites website, make a reservation, contact us, or use our related services.
Who We Are
Our website address is:
https://bolerosuites.com
BOLERO Suites
Varna, Bulgaria
Contact email:
office@bolerosuites.com
Information We Collect
We may collect information that you voluntarily provide when making a reservation, contacting us, or using our services.
This may include:
- name and contact details;
- booking and accommodation information;
- information necessary for guest registration and provision of accommodation services;
- correspondence and other information you voluntarily provide to us.
We may also collect limited technical information when you use our website, including IP address, browser information, cookies, and similar technical data where applicable.
How We Use Information
Information may be used to:
- process and manage reservations;
- provide accommodation and related services;
- communicate with guests;
- maintain and improve our website and services;
- maintain the security and operation of our systems;
- comply with applicable legal, accounting, regulatory, and guest-registration requirements.
Comments
When visitors leave comments on the site, we may collect the data shown in the comments form, as well as the visitor’s IP address and browser user-agent information to assist with spam detection.
An anonymized string created from an email address (also called a hash) may be provided to the Gravatar service to determine whether the visitor is using it.
The Gravatar service privacy policy is available at:
https://automattic.com/privacy/
After approval of a comment, the visitor’s profile picture may be publicly visible in the context of the comment.
Media
If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS).
Visitors to the website may be able to download and extract location information from images published on the website.
Cookies
Our website may use cookies necessary for its operation and functionality.
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience so that you do not need to enter these details again when leaving another comment. These cookies may remain for up to one year.
If you visit a login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When an authorized user logs in, cookies may be created to save login information and screen-display preferences. Login cookies normally remain for two days, screen-option cookies for one year, and a login using “Remember Me” may persist for two weeks.
When an authorized user logs out, login cookies are removed.
If an article or page is edited or published, an additional cookie may be stored in the browser. This cookie contains no personal data and identifies the relevant content item. It normally expires after one day.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, maps, booking tools, or other external content.
Embedded content from another website behaves in substantially the same way as if the visitor had visited that external website directly.
These third-party websites or services may collect information about visitors, use cookies, embed additional third-party tracking, and monitor interaction with their embedded content in accordance with their own privacy policies.
Third-Party Services
BOLERO Suites may use third-party service providers where necessary for website operation, reservations, communications, payments, analytics, security, storage, or other legitimate business functions.
Such providers may process information in accordance with their respective privacy policies and applicable data-protection requirements.
We do not sell personal information for advertising purposes.
Google API Services and BOLERO-rclone
BOLERO Suites uses a private administrative application named BOLERO-rclone to perform automated backup and storage-management operations within the BOLERO Suites Google Drive account.
BOLERO-rclone uses Google Drive API access solely for internal administrative purposes, including managing backup files and Google Drive storage.
BOLERO-rclone is not offered to the public and does not provide guests, website visitors, or other third parties with access to Google account data.
Information obtained through Google APIs is not sold, used for advertising, or shared with third parties except where necessary for the operation of the service or where required by applicable law.
Use and transfer of information received from Google APIs by BOLERO-rclone will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Who We Share Your Data With
Personal information may be shared with service providers where necessary to provide our services, operate the website, process reservations or payments, comply with legal obligations, or maintain the security of our systems.
If a website user requests a password reset, the requesting IP address may be included in the reset email.
We do not sell personal information.
Data Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.
No method of electronic storage or transmission over the Internet can, however, be guaranteed to be completely secure.
How Long We Retain Your Data
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal, accounting, regulatory, and operational requirements.
If a visitor leaves a comment, the comment and its associated metadata may be retained indefinitely so that follow-up comments can be recognized and processed appropriately.
For registered website users, if any, personal information contained in their user profile may be retained while the account remains active and as otherwise required for legitimate administrative or legal purposes.
Your Rights
Where applicable under data-protection legislation, you may have the right to:
- request access to personal information held about you;
- request correction of inaccurate information;
- request deletion of personal information where legally applicable;
- request restriction of certain processing;
- object to certain processing;
- request portability of information where applicable.
These rights may be subject to legal limitations, including information that BOLERO Suites is required to retain for administrative, contractual, accounting, security, or legal purposes.
Requests concerning personal information may be sent to:
office@bolerosuites.com
Where We Send Your Data
Visitor comments may be checked through an automated spam-detection service.
Information may also be processed by service providers used for website hosting, reservations, communications, payments, storage, security, or other business operations, subject to applicable safeguards and the respective providers’ privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements, or data-processing practices.
The date of the latest revision will be shown below.
Contact
For questions concerning this Privacy Policy or the processing of personal information, please contact:
BOLERO Suites
Varna, Bulgaria
Email: office@bolerosuites.com
Effective date: September 2024
Last updated: September 2026